How to get a copy of UK naturalisation certificate? If it is lost or damaged.

If for some reason your UK naturalisation certificate has been damaged or lost, then you would need to apply for a replacement copy especially if you have not yet applied for your UK passport for which you would need to send the original UK naturalisation certificate as proof of UK citizenship.

The UK passport office only accepts the naturalisation certificate if it is legible and is in good original condition. And if the certificate does not meet these conditions, it will be sent back to you. One very important thing to remember is that never laminate the naturalisation certificate as doing so apparently makes it void and unacceptable for the purpose of processing your UK passport application.

Update: You can apply for a lost or damaged certificate in two ways; you can apply online or by applying by post. In both cases you would need to pay £250 but applying online may be faster.

If you want to apply online, just follow the instructions on the Gov.UK link below;

Replace or correct a UK citizenship certificate

If you have to or would like to apply by post, then read on:

How to apply for a second copy of UK naturalisation certificate?

1.    You would need to complete an application form for a duplicate naturalisation or citizenship certificate. The form is called FORM NC which you can download from site HERE.
2.    Once downloaded, fill out the details asked in the NS form. The form is pretty much straightforward and only needs some basic information. You will also need to fill out the details of any Home Office Reference No. (this can be found on any letters you may have received from the Home Office in relation to your visa, indefinite leave to remain, or biometric card).
3.    If you are applying on the basis that your old certificate has been lost then you would need to report the issue to the police.

4.  Once the NS form is filled out, you would need to fill the payment slip by downloading it HERE  At the time of writing (March 2017) the fee for obtaining a duplicate UK naturalisation certificate was £198 (note that the current fee has gone up to £250 since 6 April 2018) which is way higher than obtaining a duplicate copy of a UK birth certificate. Comparatively, if a British Citizen needs a  copy of his or her birth certificate the request can be dealt in a week and costs only £11 using the standard service; and for a premium service, the fee is £23.40 and takes about 2-4 days.

Similarly, if someone requests a Certified copy of a Certificate of British citizenship from the National Archives, it only takes around 16 working days and costs £27.15 plus postage.

The payment for a copy of naturalisation certificate can be made by credit/debit card, or you can pay by cheque. Make the cheque payable to The Accounting Officer, Home Office.


Once the FORM NS is complete with the required information and payment, send it off by (preferably) secure post to:
Department 1
The Capital
New Hall Place
L3 9PP


How long does it take to receive a copy of UK naturalisation certificate?

Though there is not an estimated time guideline quoted on the Home Office website for obtaining a copy of naturalisation certificate when we phoned up the Home Office we were told that it could generally take up to 12 weeks.

55 comments on “How to get a copy of UK naturalisation certificate? If it is lost or damaged.

  1. Werner

    I have complete the above documt and include fee to retain a copy of my naturalisation cert. However the money has been taken I have no indication from goverment as to what will hapen next. It has been 4 weeks.
    I am unable to locate any telephone numbers to contact the gome office to discuss this.
    Could anyone advise?

    1. Nigel Goddard

      Hi, I’m about to start this process, did you get your certificate copy? Just trying to find out how long it is taking.

  2. anna znidericz

    i need proof of my fathers british citizenship…he is dead 20 years? How do i go about getting this please?

    1. sundaram.

      Dear Anna,please send all old passport copies, id card of your father to the concern issuing office and ask a copy of that certificate or confirm registration certificate from british high commission or home office.they will give right answer .one of my friend was got this way.

  3. MS Haaris

    HMPO lost my British Citizenship Registration certificate while applying for my son’s passport. They told me that i have to apply for the replacement. I applied for the replacement certificate about six months ago – but i haven’t yet received it.
    Does anyone know where i should contact or is it possible to track my application?

  4. Ross

    Mine took more than 1 year & half and I am still waiting for my certificates the funny thing my debit card expired this month so I am not sure what to do? Any of you pass through it?


  5. Debbie

    For duplicate naturalization certificate. Do I need to send my passport? I start to apply online & stated it’s a must?

  6. Marie

    I thought this might help some people because I was over panicking from Reading other people’s posts. I sent my application towards the end of February 2019. I noticed they took the money out of my account on March 12 and I received my copy on the 21 March 2019. So it took a little over a month. For those of you who’s just about to start the process, please don’t stress too much. I’m sure everything will be fine.

    1. Alexa

      I have applied online on the 26th of April and paid the fee online. Now the application is all online, no payment slip was needed as I had to pay online.

      I know it has been only a week since I applied but I am now terrified since I read the posts here that people have been waited for a year????? I had to send my original Romanian passport so why on earth would an application for a duplicate piece of paper take longer than the application for British citizenship itself which took only 6 weeks? I am new terrified.

    2. Alexa

      Marie, did you receive both current passport and the certificate in one package? I was asked on the form I filled in online to send my original passport as proof of ID and the damaged naturalisation certificate.

  7. Malik shahzaib ulfat

    can i get my father citizenship certificate copy? because my father death is in UK and he is buried in UK her citizenship certificate is in UK and now i need this certificate because i want to apply for British passport and According to UK British embassy rules i need to show this certificate as a evidence

  8. Malik shahzaib ulfat

    can i get my father citizenship certificate copy? because my father death is in UK and he is buried in UK her citizenship certificate is in UK and now i need this certificate because i want to apply for British passport and According to UK British embassy rules i need to show this certificate as a evidence Sir please guide me about this

  9. Gk

    The process is smooth and simple:
    1. Go online, open an account
    2. Fill in the online form
    3. Pay the fee (250 pounds)
    4. Send the application
    5. Download the required document (most likely current passport)
    6. Send to the given address (passport)
    7. You will probably get it returned back with a week
    8. Duplicate certificate will arrive a week later

    1. Aida

      I’ve done steps 1-4 however I don’t know where I’m supposed to find the required documents checklist could someone please help.

      1. Alexa

        Aida, after making the payment you should be able to print the document checklist.

        This is what I received on my email after making the payment:

        “What you need to do next
        If any documents are required from you, you must send your document checklist and supporting documents to the address on the checklist.

        Sign in to your application to print your checklist.”

        So you have to make the payment and then you will be able to print the confirmation and document checklist.

  10. Alexa

    Ok, so I have received my copy of the citizenship certificate. I applied online on the 26th of April 2019, sent my EU passport and damaged certificate by post the same day by Special Delivery, arrived to the Home Office and signed for on the 29th of April 2019. And I received the copy of my citizenship certificate and my EU passport on the 23rd of May 2019. So a little over 3 weeks.

  11. Jason Taylor

    I sent my application off on the 29th March 2019 and I still haven’t heard anything from them. I received payment confirmation immediately. Now nothing, I rang them to see that they got my application to be told that they no longer give confirmation and you can’t chase up application. Just wondering if there is any guidance on how long these applications can take.

    1. Iliana

      Please could you tell if you sent any documents after filling the online form?
      I have to apply soon and here I can see many people are confused what to do.
      Please share your experiences.
      Thank you.

  12. RA

    I applied for my duplicate certificate, made payment, but page got stuck on payment. I then received an email stating the payment confirmation, logged back in and doesn’t have documents checklist. Am a little worried as I now don’t know if I need to send my current passport or not.

    1. FR

      RA, What happened with your duplicate certificate?
      I’m in the same situation now- I applied online, received payment confirmation and I can’t see any document checklist!
      What’s next! I’m really worried!

  13. zakhi

    I have applied for duplicate certificate online on 16 july and paid £250 and I posted the passport on 17 july and it was signed on 18th july wondering how long will it take

  14. Klaus

    Hi everyone,

    So I applied for mine last week via post, payment was taken the following day and I just received the email that it has been dispatched.

    So just over two weeks to obtain it.

    No need to panic.

    1. Martine

      Hi Klaus,

      Can you please let me know. I have also applied via post. Did you have to send your passport as I have not. I sent my NC form on the 08th Jan 2020 and they were acknowledged receipt on Thursday 09th Jan by special delivery.

      Thank you for your support in this matter.


    2. Kris

      Hi Klaus,
      Did you need to send your original UK passport in post?
      I am in Australia and about to send via post but worried if I have to send my passport I will be stuck here without able to travel anywhere as well as the thought of it got lost in international mail.
      Thank you

  15. Philippa

    Hi everyone,
    Just a little question I’m in Australia and wanting to apply online for a duplicate naturalisation certificate as mine is somewhere in an unpacked box. The online application form asks for the date of my naturalisation but it was sometime in 1995-1996 and as I don’t have that date the online form won’t let me go any further. Does anyone know if this means I’m going to have to apply by post? Or is there some way to do the application online?
    Thank you for you help.

  16. Kris

    Hi Philippa,
    I am also in the same dilemma. My certificate is lost bin somewhere and I am in Australia will need to apply duplicate one. Please correct me if I am wrong as we are not in UK we need to apply via post?
    As for the date of nutrilisation if you remember the registry office where you lived at the time might have a record at least of the ceremony date. I am going to apply via post, not sure they will ask passport or not. If they want my passport , I am worried I will be stuck in Australia without passport.

  17. sava

    One more question, if you apply online and pay online do you still need to download the application form and send it to Liverpool?

  18. Vikas Kedia

    Hello, I am also posting my ongoing process here.
    Applied on March 10th online.
    Didn’t ask for any documents yet.
    Haven’t done anything more, but have got nothing back. no email, no update.
    Will post here when I get some update

    1. EJ Etteh

      Hello, I applied around the same period, 15th of March 2020, but I’ve not had any response. Have you had any feedback?

      1. EJ Etteh

        I got my replacement certificate on 5th of September 2020, after calling the UKVI to query the status of the application not long after my last post.

  19. Tim

    Applied for my replacement certificate online on 7th July. Did not here anything from UKVI although there was confirmation receipt of money being taken. I got my replacement certificate today 14th September. It was mailed all the way to me in America. Soo excited!!

  20. Juanito Cabrera

    I lost my Naturalization I should to apply but it stated you can not apply before 1986 but if you apply after 1986 they will replace your naturalization, my brtish citizen issued 1981 so where do I apply the Replacement of my naturalization before 1986. Please anyone who experience this because I want to apply my dual citizenship in our country.

  21. Farhana

    Currently filling out the NC form as i lost my British citizenship certificate but it asks for date of naturalisation how do i find that if ive lost my certificate?

  22. Vivian

    Applied for a duplicate citizenship certificate on August 1st 2020 via UKVI webpage, got the payment receipt right away. It didn’t ask for any other documents. Haven’t heard of any response since. I tried to contact UKVI by emailing them and calling them via the phone numbers they provided. Still nothing. Quite worried to be honest.

    1. KOJO

      I had the same issue but I received my duplicate citizenship certificate after 3 months. I wasn’t asked to send any other documents and there was no correspondence from UKVI for months then without warning I received the duplicate cert in the mail. I’m sure you have nothing to worry about. good luck

      1. Peter

        It’s very frustrating. It says on the webpage to go to the document checklist, but there is no checklist.
        In addition it’s not totally clear whether you can apply online if you live outside the UK – on one page it says only if you live in the UK, the other page is worded totally ambiguously. So I applied online anyway but now I’m unsure I did the right thing. There are no numbers or email addresses to contact other than a pay service from which I got a useless answer. And if you suddenly locate your certificate there is no way to cancel and get a refund. A very stressful and unsatisfactory experience.

  23. Rami Alsaleh

    I also applied for a duplicate Naturalization Certificate online back in February and were in May now with absolutely no response or confirmation. I tried logging back in to y application and its says ‘ You have a few more steps before your application will be complete.’ but there is no option for more steps. They took my money back in feb and I got an application number but nothing else.

    Were out in the UAE and Im still unable to get any official documents for my newborn daughter. So frustrating and nerve wrecking, Have tried to contact UKVI, Home Office and the British embassy but no help at all.

    If anyone can shed some light here I would be ever so grateful.


    Hi is there any contact No, I have paid £250 and it is three weeks now…I need this urgently any help please.

  25. Ali

    Hi I have paid and filled up the form more than 6 month ago I have no replay any have any phone number from them

  26. Tim

    I am in the same predicament, I am currently in the US did my application for duplication in 23rd March 2021, still not response, they just cashed my funds on account, and gave me receipt notice with reference. It is now July approaching August and still no site of this form.

  27. Khadra

    it is 29/07/2021 I applied for a replacement Certificate of Naturalisation and payed £250 on 25/06/2021 and I haven’t received any updates from the government about it. i need it for my sons passport application since he needs to apply for one before UNI starts and he wont be able to receive students loans. I haven’t been this sad in a long time and I don’t know which number to call. i called the visa and immigration number and they seemed clueless whenever I asked about how long it takes for a replacement document to arrive. one of them even said it would take a week!
    i just need any contact number to call so I know a estimated date of when it should arrive in the post.

  28. Ali

    Guys you do not need to worry .
    Applied by post from Erbil by DHL
    Received by department 27/05/2021
    Not heard anything ever since
    Called : 0300 123 2253 logged enquiry and given reference number on 27/08/2021
    E mailed :
    Today : 24/09/2021 received e mail from

    ”Good Morning
    Thank you for your email.
    Our records show your payment was taken on 20th September 2021.
    You duplicate certificate has been printed and is being sent via overseas post.
    Kind regards
    UK Visas & Citizenship
    Dept 55”
    1- Do not panic
    2- You will not receive any correspondence until your certificate is ready .

  29. Sindhu Kumar

    I want to change name in the Naturalization certificate. How long will it take to process and receive the certificate. My son was born in UK. He is having his UK birth certificate. He is holding Indian passport. Is it possible to apply UK passport without naturalization certificate? Because I m worried, to receive naturalization certificate it will defenitely take long. I want to apply OCI card also. IF anyone knows these details please help me.


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